<![CDATA[Fix-iPhones Blog]]> Thu, 02 Oct 2014 21:10:18 +0000 en hourly 1 <![CDATA[Iphone 5 Breakdown and Take-Apart Video]]> Fri, 21 Sep 2012 18:54:05 +0000 curtis-taylor Break it down! iPhone 5

We here at http://www.fix-iphones.com know that everyone has been itching to get their hands on the iPhone 5.  And the thing we like to do most as soon as we get one is to take it apart! Our favorite part of the whole process is to break it down, and see what makes the little guy run.  We love to see all of those shiny guts and innards of this machine, and here is what we found.

iPhone 5 Take Apart Video

 

In this iPhone 5 Breakdown video, you will see that the LCD digitizer and glass are all actually one piece now. This makes for much faster and easier repairs. Is Apple trying to take it easy on itself for its one-year, under-warranty fixes? Or, alternatively, could this be an extremely elegant design solution for a new and totally redesigned phone? Can’t it be both?

The other major feature of note? This iPhone 5 breakdown video shows that the vibrate motor has returned yet again to the old faithful model of the iPhone 3G and 4, abandoning the design and specs of the motor from the iPhone 4S.  Just as we predicted in previous posts, Apple is reviving a lot of the earlier design choices from the iPhone 3G models.  And we’re ok with that. We think that the design choices, given the limited space available with the larger battery requirements (to work on LTE) these were pretty smart solutions. Indeed, why did they change them in the first place? It’s almost as though the Apple iPhone was evolving in one direction (that of the 4S) and decided to backtrack and relive successes of previous iterations.

So there’s your first look at an iPhone 5 breakdown. We hope you enjoyed seeing all of the fancy new bits and bobs just as much as we did.  What’s your favorite part of the redesign? Let us know in the comments.

Curtis Taylor

Curtis is a tech expert and go to guy for fix-iphones.com.

Google+

]]>
<![CDATA[Apple Headphone Jack EXCLUSIVE Parts Photo: could it be an iPad Mini Part Leak?]]> Tue, 04 Sep 2012 16:38:34 +0000 curtis-taylor The sources at Fix-iPhones.com have once again provided the techs at RepairLabs with exclusive photos.  We believe that these photos are genuine headphone jack components from the much-anticipated iPad Mini, rumored to be released this September.

In contrast to previously released parts photos from Nowhereelse.fr and iResq.com, we think these photos are more likely to be the real deal.

 

Supporting Evidence for Genuine iPad Mini Part:

iPad Mini Headphone Jack Photo Leak

Picture 1, Leaked Headphone Jack Images

Picture 1 (Leaked Headphone Jack Images)

  • Very similar to iPad 3 headphone jack
  • It’s short and stumpy: would take up less real estate in iPad mini
  • Black, not gold—black is the standard Apple color of parts
  • This is a complete part ready for assembly into device
  • Standard Apple barcode visible on back
  • Exact yellow adhesive as used in previous iPad parts
  • Many similarities to iPad 3 (see below.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leaked Photo’s Similarities to iPad 3 Headphone Jack

iPad 3 headphone Jack

iPad 3 Headphone Jack, front and back views

  • Both have slide flex cables that connect the logic board
  • The headphone jack makeup is very similar
  • The connection from the Leaked Photos strongly resemble the logic board of the iPad 3
  • Same cable type: Black color and “lined.”
  • Opposite side: you can see a real example of the barcode typical to Apple Products

 

 

 

 

 

 

 

 

Problems with the Other Images as Genuine iPad Mini Photos

 

iPad Mini Headphone Jack from Nowhereelse.fr

Nowhereelse.fr believes this is the iPad Mini headphone jack

 

 

iPad Mini headphone jack from iResq

iResq 's version of the iPad Mini headphone jack

 

Nowherelese.fr

  • Not a complete part, in that it has no port on it
  • No barcode
  • We think this looks like a mark-up part, used for testing before the final design
  • This photo they indicates that the headphone jack is going to be in close proximity to the charger port.
  • The home button flex positioning puts it at risk for tearing when disassembled.

 

Iresq

  • Doesn’t detail Apple Barcode very well
  • A copper colored coating, rather than the typical flat black. Apple hasn’t used this color since iPhone 2G. Apple is known for its crisp black cables
  • Also show the headphone jack close to charger port
  • The home button flex appears to be positioned underneath the charger port such that it would be at high risk for tearing when disassembling the device

 

 

One major difference between our photos and the others are that ours show the traditional setup: the headphone jack with a bit of distance before the charger port. The images from iResq and Nowhereelese.fr suggest that the jack and port will be closer together, making the iPad Mini more like a smartphone in design. Who’s right? That remains to be decided.

As we speculated earlier, in our post about the similarities between the upcoming iPhone and the 3GS, Apple may be reviving some oldies but goodies. This seems to be the case with the iPad Mini too, in mimicking the some of the successful design elements  of the iPad 3, just in a cute little mini package.

 

 

 

Curtis Taylor

Curtis is a tech expert and go to guy for Fix-iPhones.com.

Google+

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/09/ipad-part-150x150.jpg <![CDATA[Apple Headphone Jack EXCLUSIVE Parts Photo: could it be an iPad Mini Part Leak?]]>
<![CDATA[Is Apple Returning to Classic 3GS Design with new iPhone 5?]]> Fri, 31 Aug 2012 14:52:01 +0000 curtis-taylor  New iPhone 5 echoes 3GS?

Here at www.Fix-iPhones.com The release of exclusive images of the iPhone 5 from our sister site, RepairLabs.com, this morning, has sparked a lot of debate and speculation.  It looks to us as though Apple is returning to the nostalgia of simpler times, by incorporating many of the design features of the 3GS.

Could Apple like the old design better? Our humble theory is that they do. We suspect that under-warranty returns proved too cumbersome and clunky with the design of the iPhone 4’s.   As experts who have repaired hundreds of both the iPhone 3’s and 4’s, the design of the 3’s is much more elegant and easy to repair. It’s also far less prone to breakage, as the back housing is not made of glass. We speculate that Apple grew weary of the redesign as well.

Of course this is not to discount all of the other changes that might have forced the return to the older design. Changing the ratio of the screen or the positioning of the camera may have contributed to the necessity of the return to the Ole Faithful design of the 3GS. To run down all of the major differences we can see, we’ve compiled this list.

iPhone 5 exclusive images, echo 3GS

With these photos we can confirm:

 Some Striking Similarities to the 3GS

  • Apple has reworked the whole LCD Assembly and front Digitizer of the device. There are 3 flex cables. The first seems to be the proximity ear speaker, and the front camera. The last two probably LCD and Digitizer.
  • The ratio of the device itself hints  that it is indeed the long-rumored bigger screen.
  • The camera is in the front middle of the ear speaker, no longer on the side of the ear speaker.
  • It looks like it has a black ear speaker mesh instead of the typical metallic mesh.
  • The home button is going to have more support as it backed by a metal bracket. Rather than being supported by prongs or push cables, it may actually be a combination of both.
  • It appears to have a plastic 3GS-type midframe running around the digitizer and glass LCD assembly.
  • The metal brackets suggest that it will be sitting in a housing that’s similar to that of the 3GS, but more modern and updated.
  • From the width of the bracket, we can tell the charger port is going to be smaller (as rumored) because it has to fit between the two bottom screw brackets, exactly like in the 3GS.
  • These pictures show that the LCD may pull apart from the Digitizer, given the side-situated rivets. (This is similar again to the 3GS, but a departure from the 4 and 4S.)
  • We notice a striking similarity to a 3GS, with the bottom screws and brackets. We think it will pull open from the front.

 

So, could this be the iPhone 5 real thing? We think so, and these photos seem prove a lot of what the tech world has been suspecting all along regarding the new iPhone 5. Could Apple be going back to the old faithful model of the iPhone 3Gs? It looks probable.  We applaud the return to the previous design for ease of repair and an elegance of design.

 

From the leader in  iPhone repair services, exclusive images of Apple hardware components,and the iPhone 5, remember you heard it here first.

 

Stay tuned for more analysis and details!

What do you think? Please leave your opinion in the comments.

by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/08/iphone5-exclusive-images-150x150.jpg <![CDATA[Is Apple Returning to Classic 3GS Design with new iPhone 5?]]>
<![CDATA[3 Must Know iPhone Tips]]> Wed, 25 Jul 2012 06:40:08 +0000 curtis-taylor In the effort to save time, energy and frustration, Fix-iPhones at RepairLabs wanted to bring  you a few friendly tips and reminders of all the nifty things your iPad and and iPhone could do. We wanted to show you just a few tips and hacks that make using these great little devices even more fun.  Everybody wants to get the most out of their iPhones, and these little tips and tricks can help.

iPhone Tip #1

Take a screenshot.

iPhone Screenshot Tip from www.fix-iphones.com

Ever have an excellent text conversation that you want to remember? Or perhaps post to Damn You Autocorrect? Get a high score?  Siri say something hysterical? Take a screen shot. It’s simple. For this tip, all you have to do is press and hold the power button and the Home button at the same time.  Make sure you’re holding both buttons at the same time. The screen flashes when it takes the picture.  Then it magically appears on your Cameral Roll in your Photos app.

 

iPhone Tip #2

Return to the top of the Page.

iPhone tips 'Return to the top of Page' from www.fix-iphones.com

Do you ever scroll way down to the bottom of a page and just not want to mess with scrolling back up? Simple tip to fix: Tap the top bar where the time and battery live appear. This little tip automatically takes you back to the top of the page.  Now you are a power user.

 

 

iPad Tip #3

Split Screen Typing for iPad

iPad 2 Split Keyboard Tip from www.fix-iPhones.com

Just HATE typing on your iPad. Really, it is impossible. But it *would* be easier to it with only thumbs, on the iPhone.  But my thumbs are damnably short!  They’ll never reach to the ‘G’ and ‘H.’  Enter split screen typing. Really these  Apple guys do think of everything.  To work this tip, just open up your keyboard, and press and hold the keyboard button. From the Arrow Down, select split screen, and utilize your already well-developed texting skills on your iPad.

 

Hopefully these tips, tricks and hack can make your time with your iPhone just a little more fun, and help you to win friends and impress people.

by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/07/320591_10150376307775942_1289688437_n-150x150.jpg <![CDATA[3 Must Know iPhone Tips]]>
<![CDATA[iPhone Beer Fest]]> Wed, 18 Jul 2012 18:06:52 +0000 curtis-taylor A few fun tips, tricks, hacks, and ideas to integrate your iPhone, beer and lifestyle.

There is very little that the iPhone cannot do, or improve upon. I bet you didn’t know it could improve your beer experience. That’s right. Since we’re in the middle of a heat wave, and everybody fantasizes about cracking open a cold one, I thought I’d put a Fix-iPhones.com spin on the idea, and show everybody how the iPhone can help you get your drink on.

iPhone Beer Opener

Check out this Opena iPhone case that acts as a lever bottle opener to protect your phone. I’m invisioning a future Swiss Army iPhone case that has a zillion survival capabilities, including Taser toothpick and nail clipper.  But this is an excellent start.

opena case iPhone beer opener

The power block HACK for iPhone Beer Opening.

Have you seen this one? You simply use your power block from your iPhone, iPad or MacBook to break into a cold one. WAAAY better than using your teeth.  Image repined via John Ludwig on Pinterest. Original source unavailable.

iPhone beer opens with power block!

iPhone Beer Apps

Always looking for that next beautiful craft beer. Mosey on over and have a little look at this well-reviewed app.  Craft Beer App by Affect Global has an extensive library of beers, each described in meaty detail. You can also rate and share your various beer experiences. Also has videos!

iPhone beer app for craft beers

Need an alarm to remind you to drink your beer once you clock out? Neither do we, but this is a fun Instagram style app that allows you to share your good taste and Beer Preferences with your social networks, and to celebrate getting off work with a little good natured fun. Check out the New Belgium Beer App here.

iphone beer app shift time new belgium

And monitor your consumption of beer in this app, BeerStat. You can count your calories and set daily and weekly limits for moderation.

 iPhone beer app Beer Stat

And finally, RepairGenius would like to remind you to please drink responsibly. Never drink and drive.  All of these iPhone Beer ideas are fun, but none are worth someone getting hurt.

by , Tech Expert, Freelance Writer.

]]>
<![CDATA[Operation HERO: Because everyone has a little super hero in them.]]> Wed, 11 Jul 2012 16:14:03 +0000 curtis-taylor Operation: HERO, Help Each Repair Overcome, Fix-iPhones.com Charitable Donation Program

Program Logo.

RepairLabs New Donation Program works with Diabetes Action Foundation

 

Fix iPhones and RepairLabs launch our charitable giving donation program today along with our first partner charity organization, the Diabetes Action Research and Education

Foundation. And we couldn’t be prouder.

Sitting down with our CEO, Content and Social Media Manager, Webmaster and Head of Design, we hatched a plan. Our goal was to create a program we could empower our customers to give, and educate them on the worthy causes we support. We wanted to create a system where our customers could easily and inexpensively give to good causes.  From that meeting we developed Operation HERO: Help Each Repair Overcome. With the help of our customers, we want to overcome diabetes, challenges faced by wounded vets, cruelty to animals, and many other issues that touch our lives.

We decided that the best way to facilitate that was to create a “Donation at Checkout” option.  Now our customers can choose to add $1, $5…$20…even $100 to their total to go to an organization that makes a real impact in the world.  Additionally we decided to use our social profiles to get out the charities’ messages:  tweeting, blogging, facebooking their messages out to our audiences and spreading the word to help them reach their goals. We were so excited about this program that we began brainstorming what else we could do. We want to create infographics, videos, buzz and enthusiasm about these great causes.

Now, when “tragedy” strikes and your iPhone, or iPad breaks, you can take that weakness and turn it into a strength, just like the Batman did when he turned his fear of bats into the awesomest super hero persona ever. Ok, well maybe not just like that, but you’re still creating a real positive out of a huge bummer.  And speaking of super heroes, we plan to include our own little hero in each of our charity pages to encourage everybody to keep clicking and learning about all of our organizations.

BCG Man, Fights Diabetes. Part of Infographic from Fix-iPhones.com donation program for Diabetes Action Foundation

One of our super heroes.

The bottom line is that every single dollar helps. Everyone can contribute. Everyone can be a hero.  Every dollar goes directly to your charity. And the best part: we will match every donation up to $100, so each donation counts for double.  Doubling your gift? That really is a super power.

 

The Diabetes Action Research and Education Foundation.

We are honored to announce our first partner organization. The Diabetes Action Research and Education Foundation has been an amazing partner in developing this program, always available, professional and helpful.

This fantastic organization is a top rated cause on CharityNavigator.org. That means that they are committed to using donor funds in the most efficient way possible. $0.96 of every dollar goes directly to their programs, not administrative costs.  They also have in place strong policies of accountability and effectiveness and positive impact.

But the real reason that we wanted to work with them is the amazing work that they do. Already they have funded 260 separate research studies to treat, prevent and cure diabetes. They have 20 years of experience in focusing on alternative research and education.

They state their mission as:

“The Diabetes Action Research and Education Foundation (Diabetes Action), a non-profit 501(c)3 organization founded in 1990, is committed to the prevention and treatment of diabetes and to the funding of innovative, promising research aimed at finding a cure for diabetes and diabetes related complications.”

They focus on funding research for a cure, research on nutrition, research to prevent and treat diabetes and international medical assistance.  Among some of their really exciting programs are a children’s diabetes camp scholarship program, and American Indian diabetes prevention program.  They also run the Diabetes University, an interactive online educational program for patients. One study that they are currently funding (which we detail here) offers hope for a cure in the use of a drug called BCG, with its role in protecting the pancreas from disease causing T cells.

At RepairLabs, we truly believe we will see a cure in our lifetimes, and we want to help get there. We believe that each time we donate together, we get that much closer to ending this disease.                                                                                                   Diabetes Action Research and Education Logo

by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/07/HERO-logo-150x150.jpg <![CDATA[Operation HERO: Because everyone has a little super hero in them.]]>
<![CDATA[The Heretic’s Guide to Fixing a Water Damaged iPhone.]]> Fri, 06 Jul 2012 16:02:52 +0000 curtis-taylor How to Save a Water Damaged iPhone from www.fix-iphones.com

In our experience here at RepairLabs, there are a few things that you can do to save your water damaged iPhone. Yes, there are a  TON of people out there on the internets who claim they know the right way to save a water damaged iPhone.

Plonk. That awful sound when you realize your phone is in the toilet.

Facepalm. That awful moment when you know you’re going to have to fish it out. Fast.

But now what? Now that you know your phone has water damage, what do you do? You get on the Internet and figure out how to save it. You read five or ten articles and they tell you the same things over and over. Put it in rice. Remove the SIM card. Take out the battery. Big help.  Only an expert with a specialized jewelry flathead screwdriver can get the battery out of an iPhone. And the rice trick is dubious at best. We know that everybody on the internet swears by it. This is the guide that will tell you what really works and what doesn’t. It’ll probably say some unpopular things, going against common Net wisdom, so we’ll get all the Heresy out of the way right at the beginning.

 

The Myths of How to Save a Water Damaged iPhone.

So, should you really put it in a bag of rice, or is that just a myth? It sure makes ya feel better. Almost like you have some control over the situation. Yes, rice is a desiccant, just like those silica gel packs you find in beef jerky bags. They keep things from getting…chewy.  If you want to leave it in rice while you wait your 48 hours, be our guest. It can’t really hurt anything. To try the rice trick, simply seal your phone in a Ziploc full of rice, making sure to get all the extra air out of it. Leave your water damaged iPhone off for at least 48 hours in the rice. But we’ve fixed hundreds of wet, water damaged iPhones here, and you wouldn’t believe how many of those actually arrive here in that bag of rice. It just doesn’t help.  It doesn’t do anything but waste rice.

Other people recommend silica gel packs or desiccant, but we rarely have those on hand, and time is of the essence in taking out the moisture. Rust and corrosion can begin to develop in one day.

  • DON’T: Shake your iPhone to get out any extra water that was in it.  It seems like a really great idea, but it’s not. You want to prevent the water from moving across any circuitry. This is when you can actually do extra damage causing shorts and corrosion that you wouldn’t have otherwise.
  • DON’T: Worry about taking out the SIM card. You can’t remove the iPhone’s battery, and we don’t recommend trying, given all the delicate innards of the device.
  • DON’T: try sucking out the extra moisture with a vacuum cleaner hose and nozzle. This is just is another opportunity for water to move across more circuitry.
  • DON’T put it in the oven. This can melt tiny pieces of logic board. We’ve actually fixed a phone that someone put in the oven to dry out.  Never put a water damaged iPhone in the microwave. This will destroy both the phone and the microwave, and then burn your entire house down.

 

So what SHOULD you do?

Water Damaged iPhone Triage. What to do:

Okay, so your phone has gone swimming.

Your warranty is now void. Don’t worry about voiding it. iPhone warranties don’t cover water damage, and remember, you can’t trick the guys at Apple. They have liquid sensors all over those little phones. Check out what they look like here.  You’ll see white strips, some with red stripes, inside your phone (in the headphone jack, for instance) that will turn pink or bleed if the phone’s been exposed to water damage.  We’ve repaired hundreds of cell phones and these are the things that we know from experience  that work:

  • Get that phone out of the water ASAP.
  • THIS IS THE MOST IMPORTANT PART: Power it off immediately. If it hasn’t already powered off, turn it off.  If it won’t stop “Pinwheeling” or you can’t “slide to power off,” do a hard shutdown (press the home button and the screen button and hold for 10 seconds until the device powers off). This is critical; it’s your best chance to save your device.
  • Remove all peripherals and covers attached to the phone.
  • If it’s been totally submerged in salt water or chlorinated water, go ahead and rinse it in tap water. This will prevent the chlorinated and salt water from crystalizing in your device, again causing shorts. If your iPhone was just splashed or sprinkled, it doesn’t count. Only do this if your device was submerged and soaked.
  • Gently blow dry with a hairdryer on the lowest setting. Many articles say to never do this. They believe you are stupid and will melt your own logic boards. We think you’re smart enough to work a hair dryer.  Keep the dryer moving at all times and don’t let the phone get hot.  15 minutes should be plenty.  The idea is to evaporate the moisture without moving it across any more circuitry, exposing it to more possible short outs. The important part is to get a warm steady stream of dry air, so in theory you could even leave it in front of the heater vent overnight with the same effect.
  • Leave it alone for at least 48 hours before you even THINK of turning it back on.  If it’s going to come back to life, this is your chance. 48 hours at a miniumum, 72 is better. Utilize this time to unplug, and reconnect with your family. (Hear 1950s informational film voice.)  If the device was in the water for more than a minute, at least 6-7 days.
  • If you are stout of heart, and can stand submerging the device again you can try an alcohol bath, as FiscalGeek explains in this great article. Alcohol won’t harm your phone (any more than it’s already been harmed by the water damage), and will dry out any extra moisture in it.  You’ll need denatured alcohol. (Available at Walmart and hardware stores, usually around the paint sections.)A 95% alcohol solution is best (rubbing alcohol is around 75%), and not suitable for human consumption. Please do not submerge your phone in Cake Vodka. Or any vodka.

 

  1. Get a container slightly larger than the phone, and fill with alcohol.
  2. Remove any plugs or covers on the phone, so that the liquid can get it.
  3. Submerge your phone in the liquid. You may need to weight it down.
  4. Gently jiggle the container around to make certain the alcohol can flush out all of the water.
  5. Soak it for at least 5 minutes.  You can repeat this step if you aren’t successful the first time.
  6. Take your iphone out of the liquid and let it dry.  The alcohol evaporates very quickly but you want to be certain no water remains that can cause short-outs.

 

The overarching theme of all the research I’ve done on this leads to one point. You don’t turn that phone back on. No matter how worried you are or how upset or how much you just really really neeeed to see if you got any text messages. This is the time that short circuits can occur.  You must give it time for all that water to dry out and prevent further damage.

If after 72 hours or an alcohol bath it won’t power back on, it’s time to send it in to us. Sometimes, even if it does come back to life, it’s sustained some corrosion damage from the moisture. (What we’re aiming to prevent with the alcohol bath.)  It may power on but behave erratically with different functionalities of the phone working and not. Water damage does some weird stuff to an iPhone, like making it vibrate at the wrong times, or making the WiFi not work.

The good news is that it’s fixable. Even if Apple won’t, we fix ‘em all the time, and it’s almost always cheaper to fix a water damaged iPhone than to replace it.  (We can do it for as little as forty bucks.) You can see some of our water damage fix options here.

 

Sources:

http://techpp.com/2009/12/13/how-to-save-and-repair-your-mobile-phone-after-water-damage/

http://www.fiscalgeek.com/2009/06/ff_water_damaged_cellphone/

http://www.wikihow.com/Save-a-Wet-Cell-Phone

http://www.blogonerd.me/2011/09/what-to-do-if-your-iphone-gets-water.html

http://support.apple.com/kb/ht3302

Under: Water Damaged iPhone.

by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/07/Save-Water-Damaged-iPhone-150x150.jpg <![CDATA[The Heretic’s Guide to Fixing a Water Damaged iPhone.]]>
<![CDATA[Apple Certified Techs: Breaking down AK-47s in Under 4 Minutes.]]> Fri, 29 Jun 2012 16:03:48 +0000 curtis-taylor What does Apple Certification really mean?

I recently sat down for an interview with Jason Draper, our in-house Fix-iPhones RepairLabs ACMT (Apple Certified Mac Technician) to learn a little bit more about his training and what being ‘Apple Certified’ really means.

Jason Draper, Apple Certified Macintosh Technician

We got him off of caffeine long enough to snap a 'polariod'

So, is being Mac certified really that big of a deal?

Well, before the interview, Jason slipped me his password for his AppleCare Service Training Course, so I nosed through some of the requirements and course prep myself.  I found out that each AppleCare certified tech mush have a thorough, tested knowledge in: Diagnostic, Hardware Tools, Troubleshooting  Theory (with an Apple-defined problem solving strategy that the technicians are expected to use), and Recognizing Accidental Damage.

The test also requires extensive knowledge in: Embedded Battery Handling (proper handling in all manner of MacBooks), Electric Static Discharge Precautions, Power Management, LCD Service Issues and Repairs, and Hardware Service Issues.  Hardware repairs include best practices for  Electric Static Discharge procedures  (ESD) – to strap and ground yourself to remove static electricity, as even tiny shocks “from rubbing your feet on the carpet can destroy a logic board, or put a hole in resistor or chips with one little poke,” says Jason.

The Wireless Networking capabilities the Mac Cert Techs are required to have include: setup, troubleshooting and repairs for AirPort Express, AirPort Extreme, and Time Capsule as well as Bluetooth products. He also has to be able to efficiently troubleshoot and service the iMac, MacBook, ‘Air, and ‘Pro.Jason explained that he must have a full working knowledge of repairing devices under warranty, and of what accidental damage may or may not be covered AppleCare. The course also makes certain that each tech has a clear knowledge of Reference sources, so he will know where to find the answers if he doesn’t know them off the top of his head.

If that’s not enough, the Course Objectives commonly include: Terminology, Underlying Technology, and phrases like “Trained to isolate the issue in 3 minutes or less.” My favorite among these objectives, verbatim, is:

“Given a set of instructions and an external drive, configure a known-good diagnostic drive with install and startup volumes in 25 minutes.”

Next: Break down an AK-47 in under 4 minutes. Really, these guys have to be the Marine Corps of geek.  Each of the 30-some sections contains around 10 course objectives just like the (serious) ones above, and the tech in testing must be able to demonstrate any of these skills when called upon.

Jason explains that Apple certified techs can repair any iOS devices: iPad, iPhone, and portable and desktop Macs. They are trained to deal with dropped devices, cracked screens, glass, and housings.  He had to learn Hardware and Software--especially the New iOS system, Lion. “It’s going to be very user friendly, I like it,” he commented.

One fascinating element of the training shows just how tough the Macs are and how good the new iOS is, insofar as the hardware so rarely breaks. The course explicitly states the reason it requires certification in not only the hardware, but especially the software:

Technicians might believe that understanding the Mac operating system is secondary when it comes to repairing hardware. This isn’t true. Over 75% of system malfunctions can be traced directly to misused, incorrectly set, or corrupted software.

“There’s so much more on a Mac that’s software related,” says Jason, “Their hardware rarely fails. It’s a different world with a PC.”

He explained that the test covers customer based support issues, such as simple problems with software, and how techs had to be able to talk the customers through how to fix them. Common problems include iTunes issues, update issues, and the iPhone not syncing correctly with a computer.

Not only that, he has to be able to help customers EMOTIONALLY cope with a damaged machine.” (C’mon, we’ve all felt the soul-crushing anguish of a broken device.) Apple doesn’t neglect training its techs to work with customer complaints and objections, reminding the techs that “Denial is very human.”

So not only does he have to be the repair guy, as well as the tech-support guy, he has to be the grief counselor and shrink to overwrought customers.

“I also like long walks on the beach with my Mac. And my wife. Who is beautiful.  Sorry, Honey.” Jason adds, as he enumerates his talents. Apple also emphasizes ongoing education, and techs are required to recertify every year. Since becoming Apple Certified, the next step Jason would like to take is to become an Apple consultant. 

 

 

Additional Sources

http://www.technibble.com/how-to-become-an-apple-certified-technician/


by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/06/Jason-Apple-Certified-Mac-Tech-150x150.jpg <![CDATA[Apple Certified Techs: Breaking down AK-47s in Under 4 Minutes.]]>
<![CDATA[Who Knew Siri Could be So Sexy? iOS 6 Infographic]]> Fri, 15 Jun 2012 18:28:40 +0000 curtis-taylor The RepairLabs at fix-iphones.com are pretty stoked about all of the fancy new changes to Siri in the latest iteration of the Apple operating system, iOS 6.  We let our Social Media Girl come up with an infographic with a brief rundown of all of the nifty new additions. This is what she came up with. She thinks Siri is sexy too.

Siri iOS 6 Infographic of new features

She does it all, boys.

Between the restaurant reviews and the movie reviews- and the nav!- just let her plan your date nights.

 

 

 

Sources

http://www.infowars.com/siri%E2%80%99s-dirty-little-secret/

http://mashable.com/2012/06/11/ios-6-revaled/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Mashable%2FS

ocialMedia+%28Mashable+%C2%BB+Social+Media+Feed%29#68581Ivy-Bridge

http://www.cultofmac.com/172994/hands-on-demo-of-siris-new-features-in-ios-6-video/

http://mashable.com/2012/06/15/wozniak-on-siri/

http://www.siri-isms.com/computer-world-431/

by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/06/Saucy-Siri-150x150.png <![CDATA[Who Knew Siri Could be So Sexy? iOS 6 Infographic]]>
<![CDATA[So-Called iPhone 5 Leak Videos are BUNK.]]> Wed, 06 Jun 2012 13:10:48 +0000 curtis-taylor  

 Why the Leaked iPhone 5 Videos are Fake.

RepairLabs cries FOUL and takes issue with all of these so called new iPhone schematics that are being eagerly gobbled up by the web community.  9 to 5 Mac has just shared a video from Macotarkara, and I hate to be the one to break it to them (as I wholeheartedly love and respect this news source) but this isn’t the real deal. I’m afraid all the hype around this so-called prototype is nothing more than bunk and blather.

Leaked iphone 5 Glass image from Macotakara

A still from the Macotakara video claiming to show iPhone 5 glass, in comparison to the current iPhone 4 in front of it.

  • First of all, we can’t really get in for a close look at the varmint. Yes, we ourselves have received less than perfect images from our sources, but couldn’t they get us a high resolution shot that we can really investigate?  However we’re willing to concede that better images just may not be available if an anonymous source from a Chinese manufacturing company is providing the images. We’ve been in that position with our leak of iPad 3 Back Housing, back in Februray.

 

  • But take a look at the cuts on the metal around the casing. They aren’t the usual beautiful clean cuts that are typical of Apple’s quality standards. I’ve worked with hundreds of iPhones and Apple Products, and none have ever looked this bad.  At best this is the work of a newbie CNC machinist.  Look close in the 9 to 5 Mac image, right where the Home Button should be on the white casing. See those tiny lines? See how they stop right before the edge of the metal? Apple doesn’t do that. Their housings aren’t machined, they’re pressed. This casing looks as though it has been CNC milled – you can see the bit cuts, that round off as the blade makes the turn.
possible iPhone 5 components, casing and glass

We think there's something fishy going on here...

 

  • Yes, it does have a barcode…because I couldn’t fake a barcode in five minutes with a stencil and some black Puffpaint.

 

  • I also take issue with the pill-shaped USB port. Apple has utilized the 30-Pin port since the release of the original iPod, back in November of 2001. That is eleven years, kids.  Why would they change it now? The thousands of accessories out there are all going to be rendered useless. With their founder and leader gone can Apple really have abandoned their core design (pardon the pun) so soon?

 

  • There are cheap knock-offs out there, usually produced in China. The 2nd (right) image below bears a striking resemblance to the supposed blueprints. Check out the port on this image, kinda…pill shaped? Definitely not real Apple there.  And the first (left) image is another fun example  of how teriffically BAD the knockoffs can be. Hilariously, pitifully bad.

 

 

Two Chinese knock offs of the current iPhone

Two very bad knock-offs of the current iPhone 4

 

In this humble genius’ opinion, the ultra-secretive Apple company could possibly have leaked fakes in order to trace leaks.

Yes all of these things do match perfectly with the leaked schematics of late, but could it be a little too perfect? Couldn’t some unscrupulous, opportunistic start-up have created a quick and dirty mock up in order to get a million and a half YouTube hits? Hardware expert Adrian Kingsly-Hughes makes a compelling case (see link above) against those blueprints. Heck, we here at RepairLabs could easily make up our own glass front panel and plunk it up on the Internet claiming it’s real.  In fact, this leaves me wondering, why didn’t we think of doing that?

No, I won’t go so far as to say that this isn’t the new design, but I’m mighty skeptical.  One thing I’m certain of: these pictures are not real iPhone components.

 www.fix-iPhones.com

Take me on in the comments, I dare you.

 

 

 

 

by , Tech Expert, Freelance Writer.

]]>
http://www.fix-iphones.com/wordpress/wp-content/uploads/2012/06/iphone-images-side-by-side-150x150.jpg <![CDATA[So-Called iPhone 5 Leak Videos are BUNK.]]>