Customer Service

Privacy & Security
We implement a variety of security measures to ensure your personal information is safe. We only collect information about our customers for the purpose of processing orders and sending solicited email offers and coupons. To prevent unauthorized access and maintain data accuracy we sustain the appropriate security networks and managerial procedures to safeguard the information we collect.
Returns & Replacements
Jabber Jaw Mobile, LLC. DBA fix-iPhones.com accessories come with a limited lifetime warranty on select products only. Warranty is valid only for manufacturer defects and not normal wear and tear. Must preset receipt for any exchanges. Offer valid for exchanges only, not cash refunds. Defective parts exchangeable for in-stock items only. Offer does not include batteries, bluetooth devices, memory cards and any electronic devices and other select items. Manufacturers warranty available on select items only. Accessories may also be returned within the first 15 days after purchase with original receipt. The accessory as well as its packaging must be in its original condition for return. No exceptions. We are not responsible for shipping charges to and from. Customer must obtain a Return Authorization Number to return or exchange..
Ordering
For your convience we have made it possible for you to place an order with us online through our secure server.
Payment, Pricing & Promotions
We accept VISA, Master Card, Discover, American Express and Standard Paypal. We will not accept any other form of payment. We do not charge a surcharge on any credit card transactions. Payment must be made at the time of check out or your order will not be processed. All pricing and promotions are subject to change without notice.
Viewing Orders
You can view your order by logging in to "My Account". When placing an order for an iPhone repair your FedEx tracking number will be delivered to the email account provided.
Updating Account Information
You may update your email address, shipping address or password at anytime by visiting "My Account".